BlackMagic.so
Help Desk/Can I get a refund?
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Black Magic Help Desk/
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Can I get a refund?
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Can I get a refund?

← Back to BlackMagic.so
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We are a 99% self-service company. You can do almost everything things by yourself without contacting a human, including cancel and refund payments! Please check the FAQs below for more info.

FAQs

Account & Subscription

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Can I pay monthly instead of yearly?
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How to switch from annual to monthly subscription (or vice versa)
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How to upgrade/downgrade my subscription?
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How to restart my free trial
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Can I get a refund?
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How to cancel your Black Magic subscription
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How to self-refund your BlackMagic.so subscription
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How to delete your BlackMagic.so account
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How to remove API access to your Twitter account

Black Magic Features

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How do I make the Magic Sidebar not overlap with Twitter UI?
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Why does Black Magic not show stats of my old tweets?
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Why does Black Magic not reflect my latest stats?
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How to stop the banner/profile progress bar?
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How to force update the engagement tracking
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Why my Scheduled Tasks in the sidebar failed?
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How to draft and schedule tweets with Black Magic
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How to import your tweets archive to Black Magic
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How to use Black Magic's integration with Zapier
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How to Re-authorize Twitter Permissions

Manage multiple Twitter accounts (Team)

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What is Black Magic for Business?
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How to access multiple accounts in Black Magic
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How to add multiple accounts to Black Magic with Team feature
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How to view analytics from multiple accounts for Team

Get Data from Black Magic

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Is there an API to get data from Black Magic?
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Black Magic API (Beta)
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How to get the API key
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How to export (CSV) Top Interactions
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How to export (CSV) tweet engagements of a specific tweet
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Data Exports & Sync

Mobile Apps

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How to create login code
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How to use Black Magic Mobile app: Share Popup

Referral & Discount

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Referral Program – BlackMagic.so
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Influencers Discount
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How to apply discount code

Troubleshooting

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How to collect debug information to investigate browser extension issues
 

Contact Us via Email

For feedback and feature suggestions: feedback@blackmagic.so
If you have questions or need help: support@blackmagic.so